Helpful Answers Before You Shop
We’ve answered the most important questions to help you shop with confidence. If you need further assistance, our team is always here to help.
Orders & Payments
We accept major credit and debit cards, Apple Pay, Google Pay, Shop Pay, Klarna, and other secure payment options.
Yes, all payments are processed through encrypted and secure payment gateways. We do not store your payment details.
Orders can be canceled or modified within 12 hours of placement. After that, processing may begin and changes may not be possible.
Shipping & Delivery
Yes, we offer free shipping within the United States.
Orders are typically delivered within 7–11 business days, including processing and shipping time.
Most orders are shipped from our U.S. warehouse. In some cases, items may ship from our production partner to ensure availability.
Yes, tracking details are provided once your order has been shipped.
Tracking updates may take 24–48 hours to become active. Delays may occur depending on the shipping carrier.
Sizing & Fit
We strongly recommend checking the size guide before placing your order. If unsure, contact us for assistance.
Sizing may vary depending on the design and fit. Please rely on measurements rather than standard sizing labels.
You can return the item within the return period if it meets the return conditions.
Returns & Refunds
We accept returns within 14 days of delivery for items that are unused and in original condition.
No. Items must be unworn and in original condition to be eligible for return.
Refunds are processed after inspection and may take 14–21 business days to appear in your account.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Custom & Made-to-Order Items
Yes, some items may be made to order based on your measurements.
Custom or made-to-order items are not eligible for return unless they arrive damaged or defective.
Custom items may require additional processing time before shipping.
Product & Quality
We focus on high-quality materials, durable construction, and detailed craftsmanship.
We aim for accurate representation, but slight variations may occur due to lighting or screen differences.
Order Issues & Support
Please contact us within 24 hours of delivery with clear photos, and we will resolve the issue promptly.
Delays can occur due to shipping carriers or external factors. Contact us and we will assist you in tracking your order.
Incorrect addresses may cause delays or failed delivery. Please ensure your details are correct before placing an order.
General Questions
No, you can check out as a guest.
Yes, you will receive a confirmation email after placing your order.
Yes, for bulk orders or business inquiries, please contact us directly.